Module 04:
Promoting Respectful Maternity and Newborn Care
Welcome to the fourth module in the ERMC course. This module has been developed to further your knowledge of the consequences of disrespectful care for women during labor and birth and ways to promote ERMC. A list of resource requirements to promote ERMC is also provided, as well as an example of a case scenario of providing ERMC. Finally, this module will end with a post-course completion survey that includes reflection on equity and respect in maternity care.
Module 04:
Promoting Respectful Maternity and Newborn Care
Welcome to the fourth module in the ERMC course. This module has been developed to further your knowledge of the consequences of disrespectful care for women during labor and birth and ways to promote ERMC. A list of resource requirements to promote ERMC is also provided, as well as an example of a case scenario of providing ERMC. Finally, this module will end with a post-course completion survey that includes reflection on equity and respect in maternity care.
Main Resource Requirements for RMC
6. Supervision and Monitoring

Regular supportive supervision by labor ward/facility lead, staff meetings to review RMC practices

Establishing an easily accessible mechanism (e.g., a complaint box, patient satisfaction surveys) for both service users and providers to submit feedback or complaints directly to management.

Establishment of accountability mechanisms for redress in the event of mistreatment or violations

Establishment of informed consent procedures